Shipping Policy

Shipping Policy

Embark on a seamless shipping journey with L·Aleyna Dubai. Uncover key points from our shipping policy:

1. Order Processing Time:
Swift processing within 3-5 business days to the Netherlands. Contact L·Aleyna Dubai for processing times in other regions. Note: Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Costs:
Shipping costs calculated during checkout based on order weight and destination. Varying costs may apply to different locations.

3. Tracking Your Order:
Upon shipment, receive a tracking number via email to monitor your order's progress. Ensure a valid email address during checkout for tracking information.

4. Address Accuracy:
Provide accurate shipping details, including the correct address and contact information. L·Aleyna Dubai is not responsible for delays due to inaccurate details.

5. Liability:
Once your order has been handed over to the shipping carrier, responsibility for the shipment lies with the carrier. L·Aleyna Dubai is not liable for any delays, loss or damage that may occur during shipping. We recommend closely monitoring the provided tracking information and reporting any delivery issues directly to the respective shipping company.

6. Customs and Duties:
International orders may incur customs duties, taxes, and fees determined by the destination country's customs authority. These charges are the customer's responsibility and not included in the order total or shipping cost.

7. Order Status Updates:
Receive timely order status updates via email, covering order confirmation, shipment tracking, and delivery notifications.

For further queries or concerns about our shipping policy, contact our customer support team at info@laleynadubai.com 

We're here to assist and enhance your shopping experience with L·Aleyna Dubai.